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Merchandise Authenticity
groovyshoes  only sells 100% authentic merchandise. Furthermore, groovyshoes  is an authorized retailer of all the brands offered on this website.
     
Return policy
Buying most products from groovyshoes is risk free. We offer a Fourteen (14) day period in which items purchased can be returned for a no penalty refund (other than shipping & handling charges incurred by groovyshoes) or store credit.  The table below summarizes our customer friendly return options.

Call:
1.416.595.1059

 
 
Request Return Policy Qualifying Items
 

Using the "Return Authorization" link on our homepage - complete a return request within  14 Days of the item being shipped. Item(s) may be returned for:
  • Refund to Payment used at purchase 
    (less any shipping cost incurred by Groovy Shoes)
  • Store Credit
  • Exchange for Another Available Product

 

  • All  Merchandise
  • Merchandise 50% off or less

 

Merchandise 60% off or More, Special Orders 
  Final Sale - No Returns or Exchanges
Note: Final price paid after all coupons, promotions and special offers is used to determine the percentage off on an item
 

 
Returning an item
If you are not happy with the item(s) purchased, use our automated Return Authorization page to obtain a Return Authorization number (RA#) within the allowed time period identified above.  Any return requests outside the time period identified above will not be issued a RA#.  A  RA# can be obtained by telephone. groovyshoes will not accept any item that has been worn. We are not responsible for any return shipping costs. 

 

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